Refund policy

The items showcased on our website are provided by individual private sellers using our platform. Like other high-end resale platforms, all transactions are deemed final. Consequently, RELOVLUXE cannot process returns, refunds, or exchanges for items bought in this manner. It's crucial to understand that legal ownership of items sold on RELOVLUXE stays with the private sellers until the sale is finalized.

Each item is priced based on its condition, and we take great care to thoroughly inspect every piece before shipping it to the buyer. Therefore, we strongly recommend reviewing the product description and all accompanying photographs carefully before making a purchase.

We guarantee the authenticity of every item sold on RELOVLUXE. In the rare circumstance that the authenticity of an item is contested and proven to be un authentic, we are dedicated to offering a full refund.